The logistics manager’s best tips

Introduction
 Picking errors and unnecessary returns are among the biggest cost drivers in e-commerce and distribution. They affect both profitability and customer satisfaction – but they can be reduced, often more than you’d expect. Here are our top tips for creating an efficient, error-free logistics process.

Why do picking errors occur?

Picking mistakes can stem from unclear pick lists, seasonal stress, disorganized storage, or manual routines lacking double checks. Returns also happen when customers receive the wrong product or items are improperly packed.

  1. Digital pick lists

    Let technology handle it. With digital pick lists and scanning systems, it’s almost impossible to pick the wrong item.

  2. Clear warehouse structure

    An organized warehouse is key to minimizing errors. Labeled shelves, logical product placement, and a clean workspace support efficient operations.

  3. Quality control in packing

    Implement routines for double-checking each order before shipment.

  4. Training and work environment

    Motivated, well-trained staff make fewer mistakes. Provide proper training and a calm, structured environment – especially during busy seasons.

  5. Customer communication

    Many returns arise from misunderstandings. Make sure product information online is clear, and that customers get quick responses to their questions.

Conclusion


 Picking errors and returns don’t have to be part of everyday operations. With digital systems, order in the warehouse, solid routines, and trained staff, you can save both time and money.
 At GP Last, we help businesses every day to streamline their logistics. Want to know how we can help you? Get in touch.